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Posts Tagged ‘problem’

[Update: Fix coming in June] Android Auto looks ‘pixelated’ for some, but Google is on the case

Tuesday, April 10th, 2018

If your Android Auto head unit looks like it's been hit by a bad case of JPEG, you aren't alone. There have been some recent reports that Android Auto-powered systems are displaying "pixelated" blocky visuals.

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[Update: Fix coming in June] Android Auto looks 'pixelated' for some, but Google is on the case was written by the awesome team at Android Police.

Google claims Pixel 2 MMS issues fixed despite continued reports

Saturday, March 31st, 2018

According to a statement made by a Google employee on the Pixel product forums, a somewhat widespread problem with receiving MMS messages on the Pixel 2 XL has been resolved. But if you ask the people that claimed to be affected, you'll get a very different answer. 

Image via Omar Ramadan

We had heard some reports for this problem ourselves, which manifests as an inability to receive or download MMS messages sent to a Pixel 2 or Pixel 2 XL.

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Google claims Pixel 2 MMS issues fixed despite continued reports was written by the awesome team at Android Police.

[Update: Samsung responds] Some Galaxy S9 and S9+ units have large dead zones on the touchscreen

Friday, March 23rd, 2018

The touchscreen on your phone is the primary way you interact with it, so it absolutely needs to work. That makes problems like so-called "dead zones" or ignored/unregistered inputs among the most annoying out there. Based on reports, many are running into those types of touchscreen input problems with Samsung's Galaxy S9+.

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[Update: Samsung responds] Some Galaxy S9 and S9+ units have large dead zones on the touchscreen was written by the awesome team at Android Police.

Some Galaxy S9 and S9+ units have large dead zones on the touchscreen

Wednesday, March 21st, 2018

The touchscreen on your phone is the primary way you interact with it, so it absolutely needs to work. That makes problems like so-called "dead zones" or ignored/unregistered inputs among the most annoying out there. Based on reports, many are running into those types of touchscreen input problems with Samsung's Galaxy S9+.

It's tough to tell precisely how common the problem might be. Few users are as apt to report issues as Pixel-purchasers, so we can't quite compare things against our coverage for Google's hardware.

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Some Galaxy S9 and S9+ units have large dead zones on the touchscreen was written by the awesome team at Android Police.

[Update: Fix in coming weeks] Android 8.1 update for 2016 Pixel XL causes a potentially dangerous overcurrent charging bug

Wednesday, March 21st, 2018

Generally speaking, updates remove bugs, but in the case of Google's 2016 Pixel XL, a new problem was introduced with the Android 8.1 update this January. When charging in certain circumstances, the OG Pixel XL will (dangerously) attempt to pull up to 40% more current than it has negotiated from the charger, repeatedly entering and leaving a charging state as the charger shuts off due to overcurrent protection.

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[Update: Fix in coming weeks] Android 8.1 update for 2016 Pixel XL causes a potentially dangerous overcurrent charging bug was written by the awesome team at Android Police.

Android 8.1 update for 2016 Pixel XL causes a potentially dangerous overcurrent charging bug

Saturday, March 17th, 2018

Generally speaking, updates remove bugs, but in the case of Google's 2016 Pixel XL, a new problem was introduced with the Android 8.1 update this January. When charging in certain circumstances, the OG Pixel XL will (dangerously) attempt to pull up to 40% more current than it has negotiated from the charger, repeatedly entering and leaving a charging state as the charger shuts off due to overcurrent protection. So if you've noticed your Pixel XL recently flashing "charging rapidly" multiple times after being plugged into the stock charger, that's why. 

At first glance, the specific circumstances required to trigger the problem might seem unlikely, but if you're using the stock charger, they're guaranteed.

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Android 8.1 update for 2016 Pixel XL causes a potentially dangerous overcurrent charging bug was written by the awesome team at Android Police.

[Update: Google is working on a fix] Downloading Motion Photos via Google’s Backup and Sync is broken for some

Tuesday, March 13th, 2018

For many people, especially those of us here at Android Police, Google's various backup tools are an integral part of our daily workflow. Frankly, I'd have to entirely restructure how I do things without the convenience of Google Photos and Google Drive/Backup and Sync.

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[Update: Google is working on a fix] Downloading Motion Photos via Google's Backup and Sync is broken for some was written by the awesome team at Android Police.

Downloading Motion Photos via Google’s Backup and Sync is broken for some

Tuesday, March 13th, 2018

For many people, especially those of us here at Android Police, Google's various backup tools are an integral part of our daily workflow. Frankly, I'd have to entirely restructure how I do things without the convenience of Google Photos and Google Drive/Backup and Sync. For some, the combination of those two services isn't working as expected when it comes to Motion Photos, and backup synchronization to a desktop fails for those MVIMG-labeled images. 

This isn't the first time Motion Photos have introduced problems with Google Drive.

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Downloading Motion Photos via Google's Backup and Sync is broken for some was written by the awesome team at Android Police.

Downloading Motion Photos via Google’s Backup and Sync is broken for some

Tuesday, March 13th, 2018

For many people, especially those of us here at Android Police, Google's various backup tools are an integral part of our daily workflow. Frankly, I'd have to entirely restructure how I do things without the convenience of Google Photos and Google Drive/Backup and Sync. For some, the combination of those two services isn't working as expected when it comes to Motion Photos, and backup synchronization to a desktop fails for those MVIMG-labeled images. 

This isn't the first time Motion Photos have introduced problems with Google Drive.

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Downloading Motion Photos via Google's Backup and Sync is broken for some was written by the awesome team at Android Police.

The Pixel 2 charges much more slowly below certain temperatures, but it doesn’t tell you that

Sunday, February 18th, 2018

Battery advancements haven't kept in step with performance improvements, but the charging tech for topping those cells up has come a long way. Now, most phones come with some flavor of quick-charging technology that promises to fill our capacious flagships in arbitrarily small periods of time. But in the case of Google's Pixel 2 XL, it turns out that its "Charging rapidly" notification isn't always an accurate statement. In low temperatures, Google's flagship will claim to be charging quickly (10W+) when, in fact, it's actually charging at less than 4W. 

The Pixel 2 XL charging at below ~20°C (68°F)

We were tipped off about the issue by a few of our readers, and though reports and our own tests only confirm this for the 2 XL, we don't know if the smaller Pixel 2 is also affected.

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The Pixel 2 charges much more slowly below certain temperatures, but it doesn't tell you that was written by the awesome team at Android Police.

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