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Posts Tagged ‘issue’

The Pixel 2 charges much more slowly below certain temperatures, but it doesn’t tell you that

Sunday, February 18th, 2018

Battery advancements haven't kept in step with performance improvements, but the charging tech for topping those cells up has come a long way. Now, most phones come with some flavor of quick-charging technology that promises to fill our capacious flagships in arbitrarily small periods of time. But in the case of Google's Pixel 2 XL, it turns out that its "Charging rapidly" notification isn't always an accurate statement. In low temperatures, Google's flagship will claim to be charging quickly (10W+) when, in fact, it's actually charging at less than 4W. 

The Pixel 2 XL charging at below ~20°C (68°F)

We were tipped off about the issue by a few of our readers, and though reports and our own tests only confirm this for the 2 XL, we don't know if the smaller Pixel 2 is also affected.

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The Pixel 2 charges much more slowly below certain temperatures, but it doesn't tell you that was written by the awesome team at Android Police.

Google is being sued for the 2016 Pixel’s microphone problems

Thursday, February 8th, 2018

Hot on the heels of the Project Fi news, it appears that Google is being sued for another problem. Last year we reported that many original Pixel and Pixel XLs were having microphone-related issues caused by a physical defect in the device. Now the same group of attorneys that put together the LG bootloop lawsuit is seeking a class action against Google for the OG Pixel's microphone defect. 

Google did appear to take the original reports of microphone problems quite seriously last year, going so far as to replace phones which exhibited the issue.

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Google is being sued for the 2016 Pixel's microphone problems was written by the awesome team at Android Police.

Google Play services 11.9.75, which fixes Cast device Wi-Fi issues, has hit stable

Thursday, February 1st, 2018

Last month it was revealed that Google Cast-supported devices were causing networking issues for many. After the story garnered widespread attention, Google quickly pushed out a fix in the form of the Play services 11.9.74 beta. Affected parties were able to manually install this version or jump into the testing program to get it, and it was supposed to fix the issue. But, that was a beta release that not everyone received (since betas are opt-in).

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Google Play services 11.9.75, which fixes Cast device Wi-Fi issues, has hit stable was written by the awesome team at Android Police.

[Update: Beta update rolling out, downloads] Google says a fix is coming on January 18th for Wi-Fi problems associated with Cast devices

Friday, January 19th, 2018

A few days back we reported that the Google Home Max (among other Cast-enabled devices) might be connected with some recent reports for widespread Wi-Fi troubles. Google has indirectly responded to this issue in a page on the Device Support section for Google Home support, in which the company acknowledges the existence and cause of the problem, promising a fix tomorrow. 

This particular issue has picked up a lot of traction in the news, having been reported on by outlets covering a range from Engadget to The Sun, so it's not just a niche problem.

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[Update: Beta update rolling out, downloads] Google says a fix is coming on January 18th for Wi-Fi problems associated with Cast devices was written by the awesome team at Android Police.

Android Auto looks ‘pixelated’ for some, but Google is on the case

Friday, January 19th, 2018

If your Android Auto head unit looks like it's been hit by a bad case of JPEG, you aren't alone. There have been some recent reports that Android Auto-powered systems are displaying "pixelated" blocky visuals. Thankfully for those affected, Google is working to fix things. 

An example of the effect from Google's Product Forums

Reports are varied, with no one make/model of car or phone seeming to be implicated, and accounts cover a range of Android OS versions from Nougat 7.1 to Oreo 8.1—though a large number of affected devices are reported to be Pixels.

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Android Auto looks 'pixelated' for some, but Google is on the case was written by the awesome team at Android Police.

Google says a fix is coming tomorrow for Wi-Fi problems associated with Cast devices

Wednesday, January 17th, 2018

A few days back we reported that the Google Home Max (among other Cast-enabled devices) might be connected with some recent reports for widespread Wi-Fi troubles. Google has indirectly responded to this issue in a page on the Device Support section for Google Home support, in which the company acknowledges the existence and cause of the problem, promising a fix tomorrow. 

This particular issue has picked up a lot of traction in the news, having been reported on by outlets covering a range from Engadget to The Sun, so it's not just a niche problem.

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Google says a fix is coming tomorrow for Wi-Fi problems associated with Cast devices was written by the awesome team at Android Police.

Some are experiencing a rattling or buzzing problem with the Pixel 2 XL’s speakers

Thursday, December 21st, 2017

Google's Pixel 2 XL might be a great phone, but it hasn't been without controversy. Now we can add one more issue to the growing list. For many, one or both of the phone's front-facing speakers suffer from distortion/rattling. In some cases, the problem only seems to crop up at louder volumes, but for others (including us here at AP) it occurs even at lower volumes such as during phone calls.

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Some are experiencing a rattling or buzzing problem with the Pixel 2 XL's speakers was written by the awesome team at Android Police.

Android 8.1 may have made the Pixel 2 XL’s fingerprint unlock slower for some

Friday, December 15th, 2017

Have you noticed that it takes just a bit longer to unlock your Pixel 2 XL when you use the fingerprint reader? If so, you aren't alone. In the last few weeks since the update, there have been multiple reports that the Pixel 2 XL takes about a second longer to unlock the device when using the fingerprint reader. The good news is that Google is looking into it. 

Fingerprint unlock in slow motion on Android 8.1 (left) and 8.0 (right)

Thankfully it isn't a very severe problem, as the only disadvantage is the extra bit of time it takes to use your phone, but compared to the nearly-instantaneous unlocking the Pixel 2 XL previously had, it is a bit unfortunate.

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Android 8.1 may have made the Pixel 2 XL's fingerprint unlock slower for some was written by the awesome team at Android Police.

Bootloader unlocking appears to be disabled on some Pixel 2 phones purchased from Google

Wednesday, November 15th, 2017

Many people, like myself, look at Google's phones for one specific reason: they have an easily unlocked bootloader. That means when software support runs dry, or you get the itch to root/ROM, you can modify things without having to compound any potential security concerns with additional issues like exploits or undocumented software. If that's your motivation, too, this news could be a small concern. Some Pixel 2s purchased directly from Google seem to have locked-down bootloaders. 

If last year's Pixels are anything to go by, typically it's just the Verizon models that have locked bootloaders, lending some credence to the theory going around that Google may have inadvertently shipped some Verizon models in place of its own unlocked SKU, though hardware IDs don't seem to agree.

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Bootloader unlocking appears to be disabled on some Pixel 2 phones purchased from Google was written by the awesome team at Android Police.

Pixel 2’s muted mic issue may be fixed by blowing into the bottom speaker Nintendo-style

Wednesday, November 8th, 2017

Half the utility of a smartphone is obvious from its very name. At a minimum, it should be able to make calls, which requires a working mic and speaker. For some, half of that simple equation is missing when it comes to the Pixel 2 and its microphone. When making calls, it just doesn't work. The current workaround is straight out of an NES-equipped childhood: blow into it. 

The problem is straightforward.

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Pixel 2's muted mic issue may be fixed by blowing into the bottom speaker Nintendo-style was written by the awesome team at Android Police.

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